Samsung PM871 data recovery
Getting the files back from a Samsung PM871, m.2 ssd sold 2015–2026. Modern laptops and desktops, including Acer Swift, Nitro, Predator and recent Aspire models.
About this drive
- Make
- Samsung
- Model
- PM871
- Capacity
- 128 GB to 1 TB
- Type
- M.2 SSD
- Interface
- NVMe (PCIe) or SATA M.2
- Years
- 2015–2026
When this SSD’s controller or firmware fails it often shows the wrong name or capacity, or disappears. The data is usually still in the flash chips and is recovered with specialist SSD tools.
Like all modern SSDs it uses TRIM, so deleted files are usually erased within minutes. Switch the computer off straight away if you deleted something by mistake.
Fitted by Acer, Dell, HP and Lenovo in many laptops.
How we recover it
We read the SSD with specialist tools that talk to the controller directly, repair or bypass the firmware, and copy the flash before recovering your files from the copy.
2.5-inch drives like this were fitted to many Acer Aspire, Extensa and TravelMate laptops. See Acer laptop data recovery.
What’s it doing?
| Symptom | What it usually means |
|---|---|
| Not detected in the BIOS | Controller, firmware or power failure on the SSD. |
| Wrong capacity or name | Firmware fault. Don’t update the firmware or reinitialise it. |
| Blue screens, then gone | Overheating or failing controller. |
| BitLocker recovery screen | Find the recovery key in your Microsoft account first. |
| Service | Price + VAT |
|---|---|
| Initial consultationWe find out whether the fault is physical or logical, and the best way to recover it. | Free |
| Deleted files on a standard hard driveUp to two hours of work. | £99 |
| Cleanroom diagnosticFor clicking, buzzing or silent hard drives. | £79 |
| Physical recovery on a single driveLabour, plus a donor drive if one is needed. | £450 |
| SSD firmware or electronic board repairDepends on how complex the recovery is. | £450 to £650 |
| External drive for your recovered filesPrice follows the market at the time. | £150 (1 TB) to £250 (4 TB) |
No data, no recovery fee. If we can’t recover the files you need, you don’t pay for the recovery, only the cleanroom diagnostic where one was carried out. A donor drive, if one is needed, is bought at cost plus 30%.
Questions
Can a failed Samsung PM871 be recovered?
In most cases, yes. Controller and firmware faults are the most common SSD failures, and the data is usually still in the flash chips.
What should I do now?
Stop using it. Don’t update the firmware or format it.
Related drives
Ready to get your files back?
Book online and you get a job number by email straight away. Bring the laptop or drive to our London SE1 lab, or call us to arrange a courier collection from anywhere in the UK.