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Acer Aspire 3820TG data recovery

We recover files from the Acer Aspire 3820TG, an older model from Acer’s range before 2012, at our London SE1 lab. It has a 2.5-inch hard drive.

Data recovery enquiry

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Where your files are

These older Aspire models use a 2.5-inch laptop hard drive: IDE (PATA) on the earliest models and SATA from around 2007. The drive comes out of the laptop, so even if the laptop itself is dead, we recover the drive on its own.

Range
Acer Aspire
Model
3820TG
Years
before 2012
Storage
A 2.5-inch hard drive
Illustration of an Acer laptop and its a 2.5-inch hard drive

What’s wrong with it?

What it is doingWhat it usually means
Clicking, ticking or beepingThe hard drive’s heads have failed. Switch it off: every start can scratch the platters.
Dropped, now won’t startUsually head damage in the hard drive. A cleanroom job; the data is often fine.
“No bootable device”The drive isn’t detected, or Windows is damaged. Often a straightforward recovery.
Very slow, freezingA failing drive with bad sectors. Copy it now, before it gets worse.
Files deleted or laptop resetLogical recovery, as long as the drive hasn’t been used much since.

Switch it off. Don’t keep restarting a laptop that clicks, freezes or won’t start, and don’t reset Windows. Both can overwrite or destroy the files you want back.

Prices
ServicePrice + VAT
Initial consultationWe find out whether the fault is physical or logical, and the best way to recover it.Free
Deleted files on a standard hard driveUp to two hours of work.£99
Cleanroom diagnosticFor clicking, buzzing or silent hard drives.£79
Physical recovery on a single driveLabour, plus a donor drive if one is needed.£450
SSD firmware or electronic board repairDepends on how complex the recovery is.£450 to £650
External drive for your recovered filesPrice follows the market at the time.£150 (1 TB) to £250 (4 TB)

No data, no recovery fee. If we can’t recover the files you need, you don’t pay for the recovery, only the cleanroom diagnostic where one was carried out. A donor drive, if one is needed, is bought at cost plus 30%.

Questions about the Acer Aspire 3820TG

Can you recover data from a Acer Aspire 3820TG that won’t turn on?

Usually, yes. The Acer Aspire 3820TG has a 2.5-inch hard drive, which we can take out and recover even if the laptop itself is dead.

Should I run recovery software first?

Only if the drive is healthy and the files were simply deleted. If the laptop clicks, freezes or the drive isn’t detected, switch it off: software makes a failing drive work harder.

How long does it take?

Most logical recoveries take two to four working days. Drives that need cleanroom work or board repair take longer, and we can prioritise urgent jobs.

Other Acer Aspire models

All Acer Aspire models

How it works

  1. Book online or callYou get a job number by email. Tell us what happened and which files matter most.
  2. Drop off or courierBring it to our London SE1 lab, Monday to Saturday, or we arrange a courier from anywhere in the UK.
  3. Diagnosis and fixed priceWe find the fault and tell you what can be recovered and what it costs. Nothing happens until you agree.
  4. Recovery and returnWe copy the drive first, recover from the copy, and return your files on a new drive.

Ready to get your files back?

Book online and you get a job number by email straight away. Bring the laptop or drive to our London SE1 lab, or call us to arrange a courier collection from anywhere in the UK.